Policies

Terms & Conditions – Motorhome and Van Rentals

Rates: All rates are subject to state and local tax rates; a 3% local tax applies. All motorhome rentals require a 4 night minimum rental period. A $100 preparation fee is required for all rentals that are less than 7 nights. RV rental reservations of less than 7 nights cannot be made more than 60 days in advance.

Reservation Deposits: Amazing Accommodations Alaska requires a $500 reservation deposit at the time of booking. The remaining balance is due 30 days prior to your arrival. (We accept VISA, MasterCard, Discover Card, and wire transfers). Upon arrival, the $500 reservation deposit is converted into a damage deposit and held during the rental period. If the motorhome rental is returned without damage and no additional charges are due, the deposit will be returned to your account right away. It will take 3 to 5 business days for the credit card company to process.

Cancellations: Our reservation deposit of $500 is non-refundable. Cancellations resulting from emergencies such as the death of a family member or hospitalization will result in a full refund of the $500 deposit up to 30 days prior to departure and if written proof is provided.

Rental Insurance: All rentals from Amazing Accommodations Alaska are insured by our rental insurance, which is included in the rates.

Collision Damage Waiver: For all international customers, we require a CDW purchase of $16 per day to reduce the deductible from $2500 to $500. All U.S. customers also have the option to purchase the $16 per day CDW if desired.

Fuel: All motor home rentals begin with full tanks of gasoline and propane, and must be returned full as well. If not full upon return, the rental customer will be charged a $100 fee, plus the cost of the gasoline and/or propane needed to fill each tank.

Smoking: All rentals offered by Amazing Accommodations Alaska are NON-SMOKING. The renter is responsible for all costs for cleaning fees or damage repair resulting from cigarette or cigar smoke, plus the forfeiting of the $500 damage deposit.

Pets: Pets are NOT allowed in all our rental units. Except service dogs. Also, you may NOT store fresh fish in the refrigerator/freezer. Violations will result in forfeiting the $500 damage deposit.

Glass Protection:
We do offer an optional glass protection for $9 per day covering all glass damage for any window on the RV rental.

Gravel Roads: We only have minor restrictions on gravel roads.
Allowed Travel: Vans are allowed all the way to Deadhorse. Driving to Hatcher Pass from our Wasilla site and back is possible for all our rentals. Roads like Denali Highway, McCarthy Road, and Top of the World Highway into Canada are also allowed.

Restricted travel: The road from Hatcher Pass to Willow is not allowed for any of our rentals as this road requires 4×4 vehicles. Motorhomes can only travel the “Arctic Circle” on the Dalton Highway. The Dalton Highway is only possible to drive between June 15th and August 31st. Please ask us about the current road conditions at your vehicle pick-up.

Any expenses incurred because of bad road condition are the sole responsibility of the renter. There will be no compensation for down time, towing, or mechanical failures. Gravel roads in Alaska cannot be avoided, as most campgrounds and driveways are gravel. The insurance coverage DOES EXCLUDE the unmaintained, washboard, and logging roads.

Canada: All our vehicles can travel into Canada as well.

Other Requirements: Driver must be 25 years of age or older and have a valid driver’s license. There is no extra cost for additional drivers.

Early Returns: There are NO refunds for early returns.

Shuttle Service: Amazing Accommodations Alaska offers a FREE shuttle service for up to 6 people with luggage during regular business hours from 8am to 5pm. Our shuttle will pick up from all hotels, B&Bs, hostels and the Anchorage Airport. We will not pick up private residencies and Airbnbs.

Mechanical Breakdown/Repair: For repairs exceeding $50 the customer must call Amazing Accommodations Alaska for assistance to obtain proper authorization. Customer will be held responsible for mechanical damage due to negligence in operation and/or maintenance. Customers are required to cooperate fully with Amazing Accommodations Alaska to remedy any problem.

If renter’s motorhome vacation is interrupted by an automotive mechanical breakdown for more than 12 working hours after reporting such to Amazing Accommodations Alaska, the renter will be reimbursed for the gross daily rate to a maximum of $1,500.00 per tour. Receipts for all incurred expenses must be presented for refund.

Defects on Radio/CD/TV/DVD, generator, air conditioner, refrigerator, microwave, cruise control, etc. are not considered mechanical breakdowns and are excluded from refunds.